Haus of Heathen Ltd Returns Policy
Returns Policy:
At Rose Cottage Body Specialists, we take your health and safety seriously. Due to hygiene considerations, we have a strict no-return policy on all body jewellery, including earrings, nose studs, belly rings, and other pierced items. This policy ensures that every customer receives brand new, unused jewellery that meets the highest standards of hygiene.
Please carefully review the product descriptions, measurements, and images before making a purchase to ensure compatibility and satisfaction. If you have any questions about our products, please don't hesitate to contact our customer service team. We are here to assist you in making informed decisions.
Defective or Damaged Items:
In the unlikely event that you receive a defective or damaged item, please contact our customer service team within 48 hours of delivery. We will promptly address the issue and provide a suitable resolution, which may include a replacement or refund.
Accurate Sizing and Product Information:
We strive to provide accurate sizing and detailed product information to help you make informed purchases. If you need assistance with sizing, please refer to our sizing guides or reach out to our customer service team for personalized advice.
Customer Satisfaction
Your satisfaction is our top priority at Rose Cottage. We are committed to providing you with a positive shopping experience and exceptional customer service. If you have any concerns or questions regarding your order, our dedicated customer service team is here to assist you. We value your feedback and will go above and beyond to address any issues or inquiries promptly and professionally.
Our goal is to ensure that you feel confident and delighted with your body jewellery purchase. If you have any questions about our products, need assistance with sizing, or simply want to share your experience, please don't hesitate to reach out to us. We believe in building strong and lasting relationships with our customers, and we are here to exceed your expectations.
Thank you for choosing Rose Cottage Body Specialists. We appreciate your trust in our brand and look forward to providing you with exceptional service and high-quality body jewellery.